Legal Information
Terms of Service
Last updated: January 1, 2025
These Terms and Conditions ("Terms") govern the use of the website lecivique.fr ("Website"), operated under individual activity in accordance with French and EU law. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Website.
Table of Contents
1. Purpose of the Website
lecivique.fr provides users with online tools to test their French civic knowledge in preparation for the naturalization interview. The Website is not affiliated with, endorsed by, or connected to the Government of France or any official institution.
2. Subscriptions and Access
Access to certain features of the Website is available only to users who subscribe to a paid plan. Plans may vary by duration (e.g., 1 hour, 1 day, or 3 days) and may be updated or modified at any time. Payments are processed via Stripe or Paysera electronic banking systems.
3. User Accounts
To access certain parts of the Website or purchase services, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities performed through your account. Unauthorized sharing or resale of access is prohibited.
4. User Obligations and Duties
You agree to use the Website only for lawful purposes and in compliance with these Terms. You must not:
- Share, resell, copy, distribute, or publicly display any content from the Website without prior written consent
- Attempt to manipulate, disrupt, or impair the Website or allow unauthorized access
Violations may result in suspension or termination of access.
5. Payments and Pricing
Payments for subscriptions and additional products are processed securely through third-party providers (Stripe, Paysera). Prices are shown in euros (EUR) and may change at any time. Your purchase is complete when payment is successfully authorized by the provider.
6. Refund Policy
You may request a refund within 7 days of your purchase by contacting [email protected].
We offer a 7-day, no-questions-asked money-back guarantee on paid subscriptions. If you are not satisfied for any reason, contact us within 7 days of purchase and we will refund your payment in full.
To request a refund, email us from the address associated with your account and include your purchase details. You do not need to justify your request within the 7-day window.
Requests made after the 7-day window may still be considered at our discretion, in particular where the Website or its paid services were unavailable or non-functional for reasons attributable to lecivique.fr.
Free accounts and free practice tests involve no payment and are therefore not subject to refunds.
Approved refunds are processed within 7–14 business days using the original payment method.
Digital content purchases and downloadable materials (such as optional paid documents) are non-refundable once delivered.
7. Additional Paid Documents
Optional digital documents (e.g., vocabulary files) may be offered as add-ons to subscriptions. These are delivered electronically and deemed consumed upon download; accordingly, they are non-refundable.
8. Intellectual Property
All materials, content, design, and structure of lecivique.fr are the intellectual property of the Website owner unless otherwise indicated. You are prohibited from reproducing, copying, or distributing any material without explicit written permission.
9. Disclaimer
The Website and its content are provided for educational purposes only and on an "as is" and "as available" basis, without warranties of any kind. lecivique.fr does not guarantee that the information provided is fully accurate or sufficient to pass any official examination. Your use of the content is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, lecivique.fr shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website. Nothing in these Terms limits liability to the extent it cannot be limited under applicable law.
11. Modification of Terms
lecivique.fr reserves the right to amend these Terms, subscription plans, or service offerings at any time. Changes take effect upon publication on the Website. A registered User may also be informed by email specified in their account about any change in the Terms or Services. Continued use of the Website after changes constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the French Republic and applicable European Union regulations. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of France.
13. Contact
For questions or requests related to these Terms, please contact:
Email: [email protected]
Website: www.lecivique.fr